Course Overview
This course is designed to provide individuals interested in becoming surveyors in the healthcare field with the necessary knowledge and skills to effectively perform surveying duties. It covers various aspects of surveying in healthcare, including the role and responsibilities of a surveyor, surveying methodologies, data collection and analysis, and communication with healthcare organizations. Participants will gain a comprehensive understanding of the surveying process and develop the competencies needed to conduct thorough and accurate assessments of healthcare organizations' compliance with quality and safety standards.
Course Outlines:
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Overview of the Surveyor Role, Qualifications and Competencies in Healthcare
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Tracer Methodologies
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Documentation Review and Evidence Collection
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Conducting Effective Interviews and Surveys
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Surveyor Communication and Interpersonal Skills
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Surveyor Report Writing and Documentation
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Surveyor Ethics and Professional Conduct
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Practical training: Applied survey in a Healthcare Facility